What do you need help with?
Almost everything is handled fastest by your local pharmacy — each one answers its own calls and messages. Find yours in the pharmacy finder — you can call, WhatsApp or message it straight from there.
Other enquiries
Feedback or a complaint, a business or data-protection request, or press? These come to the MyLocalChemist team.
This reaches the MyLocalChemist website team — for corporate, press and partnership matters only. We don’t take prescription, appointment or pharmacy enquiries through this form; those are always handled by your local pharmacy. Find your pharmacy.
We’ll use these details to answer your enquiry and nothing else. More in our privacy policy.
We reply within 5 working days.
Frequently asked questions
How do I contact a specific pharmacy?
Every pharmacy has its own phone number and messaging. Use the pharmacy finder to look one up, then call, WhatsApp or message it straight from its card.
How do I book a service?
Find the service you need, enter your postcode to see nearby pharmacies, and pick a time that suits you. Some services are walk-in — check the pharmacy listing for details.
Do I need a prescription for your services?
Most clinical services don’t need a referral from your GP. Flu and travel vaccinations and ear wax removal can be accessed directly. For Pharmacy First, our pharmacists can assess and treat common conditions without a GP appointment.
How can my pharmacy join MyLocalChemist?
We’re always glad to hear from community pharmacies. Choose Listing a pharmacy in the form above and tell us a little about your pharmacy — our team will be in touch.
What are your opening hours?
Hours vary by pharmacy. Use the pharmacy finder to check your nearest one. Most pharmacies open Monday to Saturday, with some Sunday hours.